Our privileged location in Puerto Aventuras offers a unique natural environment, close to the lagoon with waters of the Caribbean Sea.
This is a great place for dolphin lovers, as we focus on creating activities everyone can enjoy, such as shaking hands, receiving a loving kiss, or giving these incredible marine mammals a gentle hug.
You'll also have fun doing different activities with the dolphins, like hugs and hand-to-hand targets. You can also participate in a thrilling kayak race against the best swimmers, our playful dolphins! Puerto Aventuras meets all expectations so you can make the most of this experience and create a strong bond with your family. Perfect for parents and their children to enjoy incredible contact with nature. Notes: Starting point: Manzana 23, Plano 1 Lot 11 Centro Comercial Marina Puerto Aventuras Solidaridad, Quintana Roo 77400, Mexico
At Puerto Aventuras, groups have a maximum of 20 people for a more intimate experience.
The use of safety vests is required in all water programs.
It is important to arrive 30 minutes before your program.
If you have any physical or health disabilities, please contact our customer service center before making your reservation so we can provide you with complete information about our services.
Remember to use biodegradable sunscreen to protect your skin, the environment, and marine species.
For safety reasons, the use of cameras in the water is not permitted, professional photos will be available for sale.
For safety reasons, women (5 months or older) are not permitted to participate in any of our aquatic programs. Women less than 5 months pregnant may only participate in the Encounter program if accompanied by another adult and after signing a Liability Form.
Bring towels and cash for taxis, shopping, meals, etc.
IMPORTANT: At this time, this location is NOT accepting US Dollars (USD) in cash for expenses such as dock fee, souvenirs, photos, restaurant, etc. Only Mexican Pesos (MXN) in cash and if the customer wants to use an international credit or debit card, payments will be made in Mexican or US currency at the corresponding exchange rate.
CHILDREN'S POLICY
1. Children with a height greater than 1.40 m can only participate in any program paying the adult rate.
2. Children with a height of 1.21 m to 1.40 m, can participate in solos in the Encontro program. To participate in Swim Adventure or Royal Swim programs, you are accompanied by an adult with a paid ticket.
3. Children with a height of 1 m and up to 1.20 m can participate in the program Encontro acompañado de un adulto con boleto pagado. You can participate in Swim Adventure and Royal Swim, which are accompanied by adults with a paid boleto.
4. Los niños con una estatura menor a 1 m será considerado y las activites del programa Encontra-se independently del programa en que participam (es requisición que ajuste el desafio).
Highlights
Have fun interacting with dolphins and learn about their unique characteristics.
Enjoy a buffet lunch with a variety of fresh vegetables, fish, and chicken.
Learn more about the biological characteristics of these marine mammals
What includes and does not include
10 min. that summarizes and 40 min. in the water
Buffet-style meal and 2 non-alcoholic drinks during lunch (This service is not available after 3pm)
This dolphin encounter program includes handshakes, hugs, hand targets, and kisses.
Facilities: lockers, showers, bathrooms
Photos of your dolphin experience
Other activities in Puerto Aventuras and Riviera Maya
Towels
Tips are optional
Round trip transportation
Meeting point
Ponto de partida: Manzana 23, Plano 1 Lote 11 Centro Comercial Marina Puerto Aventuras Solidaridad, Quintana Roo 77400, México
Para cancelamentos até 24 horas antes do horário de início do serviço, não há cobrança. Para cancelamentos solicitadas com 24 horas ou menos, não há devolução. Será cobrado o valor integral. Se o serviço for cancelado pelo operador devido a imprevistos de qualquer ordem, o valor será reembolsado integralmente.
General Rules
Starting point: Manzana 23, Plano 1 Lot 11 Centro Comercial Marina Puerto Aventuras Solidaridad, Quintana Roo 77400, Mexico At Puerto Aventuras, groups have a maximum of 20 people for a more intimate experience. The use of safety vests is mandatory in all aquatic programs. It is important to arrive 30 minutes before your program. If you have any physical or health-related disabilities, please contact our customer service center before making your reservation so we can provide you with complete information about our services. Remember to use biodegradable sunscreen to protect your skin, the environment, and marine species. For safety reasons, the use of cameras in the water is not permitted. Professional photos will be available for purchase. For safety reasons, women (five months or older) are not permitted to participate in any of our aquatic programs. Women less than five months pregnant may only participate in the Encounter program if accompanied by another adult and after signing a Liability Waiver. Bring towels and cash for taxis, shopping, meals, etc. IMPORTANT: At this time, this location does NOT accept US Dollars (USD) in cash for expenses such as docking fee, souvenirs, photos, restaurant, etc. Only Mexican Pesos (MXN) in cash and, if the customer wishes to use an international credit or debit card, payments will be made in Mexican or US currency at the corresponding exchange rate. CHILDREN'S POLICY 1. Children taller than 1.40 m may only attend any program by paying the adult rate. 2. Children between 1.21 m and 1.40 m tall can participate in the Encontro program's solo events. To participate in the Swim Adventure or Royal Swim programs, they must be accompanied by an adult with a paid ticket. 3. Children between 1 m and 1.20 m tall can participate in the Encontro program accompanied by an adult with a paid ticket. You can participate in Swim Adventure and Royal Swim, which are accompanied by adults with a paid ticket. 4. Children under 1 month old will be considered and the program activities will be held regardless of the program they participate in (it is necessary to adjust the challenge).
