Have you ever dreamed of swimming with dolphins in the warm waters of the beautiful Caribbean Sea? It's time to make your dreams come true! On Isla Mujeres in Cancun, Mexico, you can swim with dolphins in the Caribbean Sea in their natural habitat.
We've prepared an incredible program full of excitement, action, and fun. Befriend two playful dolphins who will greet you with a handshake and a kiss on the cheek—they expect the same from you! Then, hold onto their dorsal fins as they whisk you through the water. You'll have free time playing with the dolphins to experience all their quirks. But the most thrilling moment is the famous foot-push. Experience the true strength of your new friends as they propel you forward through the water by the soles of their feet—an incredible sensation that people can't stop talking about!
Enjoy our beach club and spend the day relaxing by the pool with the best VIP service, including an exclusive area in its restaurants and panoramic pool. Notes: Please note that the tour does not include hotel pick-up and starts from a meeting point.
On Isla Mujeres, groups have a maximum of 10 people for a more intimate experience.
It is important to arrive 30 minutes before your program, remember that you will receive a short briefing before swimming.
Remember, we have two free ferry services at 9:00 AM and 11:00 AM. Please arrive 30 minutes before each departure. Please note that the arrival point for your return will be Playa Langosta.
The use of a life jacket is required in all water programs.
For safety reasons, pregnant women (5 months or more pregnant) cannot participate in any of our aquatic programs. Women less than 5 months pregnant can only participate in the Encounter program if accompanied by another adult and after signing a Liability Form.
Remember to use biodegradable sunscreen to protect your skin, the environment, and marine species.
For safety reasons, the use of cameras in the water is not permitted, professional photos will be available for sale.
Bring towels and cash (we are not currently accepting dollars, only Mexican pesos) for taxis, shopping, meals, etc.
If you have any health problems or physical disabilities, please contact our call center before making your reservation so we can provide you with complete information about our services.
Please note that the itinerary and inclusions of any ticket that includes animals are subject to change without notice. We cannot offer refunds when such changes are made, as they are beyond our control.
IMPORTANT: At this time, this location is NOT accepting US Dollars (USD) in cash for expenses such as dock fee, souvenirs, photos, restaurant, etc. Only Mexican Pesos (MXN) in cash and if the customer wants to use an international credit or debit card, payments will be made in Mexican or US currency at the corresponding exchange rate.
CHILDREN'S POLICY
1. Children with a height greater than 1.40 m can only participate in any program paying the adult rate.
2. Children with a height of 1.21 m to 1.40 m, can participate in solos in the Encontro program. To participate in Swim Adventure or Royal Swim programs, you are accompanied by an adult with a paid ticket.
3. Children with a height of 1 m and up to 1.20 m can participate in the program Encontro acompañado de un adulto con boleto pagado. You can participate in Swim Adventure and Royal Swim, which are accompanied by adults with a paid boleto.
4. Los niños con una estatura menor a 1 m será considerado y las activites del programa Encontra-se independently del programa en que participam (es requisición que ajuste el desafio).
Highlights
The beautiful dolphins will greet you, give you kisses, and push you to the surface of the water. You'll feel like you're flying!
The group has a maximum of 10 people.
Enjoy a delicious buffet, an open bar and relax!
What includes and does not include
15 min of information and 60 min in the water
Sea transport round trip Cancun - Isla Mujeres - Cancun
Continental breakfast on the ferry at 9am
National open bar and lunch buffet
Dolphin activity pack including: foot push, dorsal tow, hand target, handshake, kiss and hug
Beach club (lockers, shower, pool, sun loungers)
VIP Area
The port duty tax per person must be paid on your check within
Photos of your dolphin experience
Optional tips
Other activities in Cancun and Isla Mujeres
Pick up at hotel, departure from tourist meeting point
During a break during your bike tour, you will have the option to take a trip to the Turtle Farm for an additional cost.
Meeting point
Ponto de encontro: Playa Langosta Zona Hotelera de Cancún, Boulevard Kukulkan km. 5. Por favor chegue 30 minutos antes da hora da partida. Lembre-se que temos 2 serviços de balsa grátis s 9:00 e 11:00, é importante chegar 30 minutos antes de ...
Para cancelamentos até 48 horas antes do horário de início do serviço, não há cobrança. Para cancelamentos solicitadas com 48 horas ou menos, não há devolução. Será cobrado o valor integral. Se o serviço for cancelado pelo operador devido a imprevistos de qualquer ordem, o valor será reembolsado integralmente.
General Rules
Please note that the tour does not include hotel pick-up and starts at a meeting point. On Isla Mujeres, groups have a maximum of 10 people for a more intimate experience. It's important to arrive 30 minutes before your program. Remember, you'll receive a brief briefing before your swim. Remember, we have two free ferry services at 9:00 AM and 11:00 AM. Please arrive 30 minutes before each departure. Please note that the return ferry will drop off at Playa Langosta. The use of a life jacket is mandatory in all aquatic programs. For safety reasons, pregnant women (5 months or more pregnant) are not permitted to participate in any of our aquatic programs. Women under 5 months pregnant may only participate in the Encontro program if accompanied by another adult and after signing a Liability Waiver. Remember to use biodegradable sunscreen to protect your skin, the environment, and marine species. For safety reasons, the use of cameras in the water is not permitted. Professional photos will be available for purchase. Bring towels and cash (we currently do not accept dollars, only Mexican pesos) for taxis, shopping, meals, etc. If you have any health problems or physical disabilities, please contact our customer service center before making your reservation so we can provide you with complete information about our services. Please note that the itinerary and items included in any ticket that includes animals are subject to change without notice. We cannot offer refunds when such changes are made, as they are beyond our control. IMPORTANT: At this time, this location does NOT accept US Dollars (USD) in cash for expenses such as docking fee, souvenirs, photos, restaurant, etc. Only Mexican Pesos (MXN) in cash and, if the customer wishes to use an international credit or debit card, payments will be made in Mexican or US currency at the corresponding exchange rate. CHILDREN'S POLICY 1. Children taller than 1.40 m may only participate in any program by paying the adult fare. 2. Children between 1.21 m and 1.40 m tall can participate in the Encontro program's solo events. To participate in the Swim Adventure or Royal Swim programs, they must be accompanied by an adult with a paid ticket. 3. Children between 1 m and 1.20 m tall can participate in the Encontro program accompanied by an adult with a paid ticket. You can participate in Swim Adventure and Royal Swim, which are accompanied by adults with a paid ticket. 4. Children under 1 month old will be considered and the program activities will be held regardless of the program they participate in (it is necessary to adjust the challenge).
